Question 1

What is soft play?

Accepted Answer

Soft play is foam-padded play equipment that creates a structured, stimulating and safe interactive environment for children 5 and under. It allows for exploration, learning, independence and encourages social and physical and development.

Question 2

How do I book a reservation?

Accepted Answer

Contact us via website, email, or social media to get started on your reservation and we will formally set up a quote. 
📸 : Contact us on Instagram 
📩 : Email us at littlenuggetssoftplayrentals@gmail.com

Question 3

Do you require a deposit when booking an event?

Accepted Answer

Yes. There is a $75 non-refundable deposit required to secure any event date that will go towards your package. Unfortunately, due to high demand we cannot hold any dates without a deposit. The remaining balance is due 1 week before your event.

Question 4

Can you setup indoors and outdoors?

Accepted Answer

Yes! Our soft play rentals are commercial grade for both indoor and outdoor use. Outdoor events are possible with weather permitting, as well as a leveled outdoor ground and out of the direct sun (this helps maintain our equipment and ensure it does not get too hot for the kiddos).

Question 5

What is your weather/cancellation policy?

Accepted Answer

In the event of forecasted snow, rain, or winds exceeding 15 mph on the day of your event, it is required that you have an indoor alternative. If not, we will happily reschedule your event at no additional cost. Safety is our top priority. 
 
The client may request to reschedule the event to a mutually agreed-upon date and time, subject to Little Nuggets Soft Play availability. Any rescheduling request must be made no later than 7 days prior to the original event date. Any cancellation request done within the 7 day period shall forfeit their deposit.

Question 6

Can I upgrade my package or add additional time?

Accepted Answer

Yes! You can upgrade your package at any time. Pricing for our soft play and ball pit packages are based on a standard 4 hour single day rentals. Additional hours start at $75/hr.

Question 7

How does your setup work?

Accepted Answer

We bring the fun to you and provide setup and breakdown the day of your event. Assembly and breakdown will require 45-60 minutes before AND after depending on the size of your package. We will coordinate details with you closer to your event. Setups can start as early as 7AM and our latest pick-up time is 7PM.

Question 8

How do you clean your equipment?

Accepted Answer

Each piece of equipment is carefully cleansed and sanitized before and after your event. We use an eco-friendly disinfectant product that kills up to 99.9% of viruses, bacteria and fungus with non-toxic, no chemical residue and natural ingredients that are safe for all children.

Question 9

What areas do you service?

Accepted Answer

We are happily servicing Castle Rock, Colorado and surrounding areas. Delivery is free within a 15 mile radius of 80104, then we charge $1.75/mile round trip.

Question 10

Which payment methods do you accept?

Accepted Answer

We accept Zelle, Venmo, Cash or Credit Card. We request the $75 deposit via Zelle and our payment system will send you an automated email to pay the balance via Credit Card.

Question 11

Are you licensed?

Accepted Answer

We are both licensed and insured :)

Family and Veteran Owned • Hablamos Español

Frequently Asked Questions